Room Attendant (Full Time; Varied Shift) $15/hour
Job DescriptionHarrah's Cherokee Valley River Casino & Hotel Position DescriptionPOSITION TITLE:
Room AttendantDEPARTMENT:
HotelGRADE/FLSA STATUS:
H7-Non-ExemptBADGE TYPE/COLOR:
Work PermitGreenREPORTS TO:
Housekeeping Shift SupervisorSUPERVISES:
N/AJOB
Summary:
The room attendant is responsible for maintaining the overall cleanliness of the guestrooms in the hotel.
Duties must be performed in a timely, thorough manner while maintaining the Caesars Standards of Operation.
JOB ESSENTIAL DUTIES AND
Responsibilities:
Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Remove used linens and terry from room and transport to landing and empty in chute Supply room with all amenities and linens Make beds according to company standards changing out all linen in vacant rooms Clean windows, window sills, pictures and mirrors Dust all surfaces Vacuum and clean carpeted areas Clean all walls and doors Sweep and mop all non-carpeted areas Sanitize ice bucket, lid, tray, ice tong and all items on dry bar area Check shower curtains and change accordingly Check condition of bath mat and clean Clean and sanitize tub, shower, sink area and commode Assure that every room is set up according to standards Ensure cart and cleaning supplies are neat in appearance and moved to the side of the hallway to allow ease of guest access to hallways and rooms Clean and maintain his/her work station, including but not limited to, stocking workstation with sheets, pillowcases, towels, and all amenities Enter proper code via REX to update room status Properly use the REX system to obtain and track your room assignments and progress Work cooperatively with other employees Report and take lost and found items to Housekeeping Clerks office and fill out proper paper work Perform duties with a sense of urgency Maintain eye contact Delight our guests with outstanding resort level service Report all maintenance issues Adhere to regulatory, departmental and company policies/procedures in an ethical mannerMINIMUM
Qualifications:
High school diploma or equivalent preferred Must demonstrate the following essential knowledge and skills:
Able to operate a touch tone keypad Must be able to operate an I-Touch handheld device Able to work with cleaning chemicals without allergic reaction Quick, accurate and able to multitask Friendly, upbeat, outgoing personality is an essential requirement Willing to work with other employees to fulfill occupancy needs Excellent oral and written communication skills Strong interpersonal skills Self-starter; must work without close supervision Ability to handle multiple priorities in a fast-paced environment Must be able to clean a standard vacant room in 30 minutes or less Knowledge of telephone status codes Knowledge of Harrah's Cherokee Valley River Casino & Hotel employment policies Knowledge of the HotSOS/REX programs BBP Training Risk Management Training Not required at time of hire; may be learned in probationary period agreed upon at time of hirePHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
Must be able to stoop, bend, reach, kneel, twist and grip items Must be able to respond to visual and aural cues Must be able to read, write, speak and understand English Must be able to work in small, shared space Must be able to maintain a consistent pace throughout the shift Must be able to lift up to 50 pounds Must be able to work around dogs/pets Must be able to walk/be on your feet for long periods of time Must be able to work with various cleaning chemicals without issue Must be able to operate equipment including, but not limited to:
vacuum cleaner, mop and broom Must be able to tolerate area containing varying noise and temperature levels, illumination, vibration, crowds and air quality including second hand smoke Must be able to work a flexible schedule including weekends, evenings and holidaysThis is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job.
Harrah's Cherokee Valley River Casino & Hotel reserves the right to make changes in the above job description whenever necessary.
3.
28.
18About Us Proud to have opened our doors in September 2015.
Located approximately one hour west of Harrah's Cherokee Casino Resort in Murphy, NC.
We're about two hours from Knoxville, Chattanooga, and downtown Atlanta.
Distinguished by our seven-story Hotel Tower, offering 300 guest rooms and 27 deluxe rooms.
Made to entertain with 70 table games, including blackjack, roulette, craps, and 1,100 slot machines.
Salary:
$15 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
Room AttendantDEPARTMENT:
HotelGRADE/FLSA STATUS:
H7-Non-ExemptBADGE TYPE/COLOR:
Work PermitGreenREPORTS TO:
Housekeeping Shift SupervisorSUPERVISES:
N/AJOB
Summary:
The room attendant is responsible for maintaining the overall cleanliness of the guestrooms in the hotel.
Duties must be performed in a timely, thorough manner while maintaining the Caesars Standards of Operation.
JOB ESSENTIAL DUTIES AND
Responsibilities:
Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Remove used linens and terry from room and transport to landing and empty in chute Supply room with all amenities and linens Make beds according to company standards changing out all linen in vacant rooms Clean windows, window sills, pictures and mirrors Dust all surfaces Vacuum and clean carpeted areas Clean all walls and doors Sweep and mop all non-carpeted areas Sanitize ice bucket, lid, tray, ice tong and all items on dry bar area Check shower curtains and change accordingly Check condition of bath mat and clean Clean and sanitize tub, shower, sink area and commode Assure that every room is set up according to standards Ensure cart and cleaning supplies are neat in appearance and moved to the side of the hallway to allow ease of guest access to hallways and rooms Clean and maintain his/her work station, including but not limited to, stocking workstation with sheets, pillowcases, towels, and all amenities Enter proper code via REX to update room status Properly use the REX system to obtain and track your room assignments and progress Work cooperatively with other employees Report and take lost and found items to Housekeeping Clerks office and fill out proper paper work Perform duties with a sense of urgency Maintain eye contact Delight our guests with outstanding resort level service Report all maintenance issues Adhere to regulatory, departmental and company policies/procedures in an ethical mannerMINIMUM
Qualifications:
High school diploma or equivalent preferred Must demonstrate the following essential knowledge and skills:
Able to operate a touch tone keypad Must be able to operate an I-Touch handheld device Able to work with cleaning chemicals without allergic reaction Quick, accurate and able to multitask Friendly, upbeat, outgoing personality is an essential requirement Willing to work with other employees to fulfill occupancy needs Excellent oral and written communication skills Strong interpersonal skills Self-starter; must work without close supervision Ability to handle multiple priorities in a fast-paced environment Must be able to clean a standard vacant room in 30 minutes or less Knowledge of telephone status codes Knowledge of Harrah's Cherokee Valley River Casino & Hotel employment policies Knowledge of the HotSOS/REX programs BBP Training Risk Management Training Not required at time of hire; may be learned in probationary period agreed upon at time of hirePHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
Must be able to stoop, bend, reach, kneel, twist and grip items Must be able to respond to visual and aural cues Must be able to read, write, speak and understand English Must be able to work in small, shared space Must be able to maintain a consistent pace throughout the shift Must be able to lift up to 50 pounds Must be able to work around dogs/pets Must be able to walk/be on your feet for long periods of time Must be able to work with various cleaning chemicals without issue Must be able to operate equipment including, but not limited to:
vacuum cleaner, mop and broom Must be able to tolerate area containing varying noise and temperature levels, illumination, vibration, crowds and air quality including second hand smoke Must be able to work a flexible schedule including weekends, evenings and holidaysThis is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job.
Harrah's Cherokee Valley River Casino & Hotel reserves the right to make changes in the above job description whenever necessary.
3.
28.
18About Us Proud to have opened our doors in September 2015.
Located approximately one hour west of Harrah's Cherokee Casino Resort in Murphy, NC.
We're about two hours from Knoxville, Chattanooga, and downtown Atlanta.
Distinguished by our seven-story Hotel Tower, offering 300 guest rooms and 27 deluxe rooms.
Made to entertain with 70 table games, including blackjack, roulette, craps, and 1,100 slot machines.
Salary:
$15 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
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